Most people are aware of the big cost savings switching from traditional phone service to broadband phone service. However you are then subject to the whims of the internet and the cable or DSL provider. Occasionally you may hear an echo or other distortions while on the phone which is considered acceptable for voice communication. This distortion is caused by network congestion and/or lost data packets which is a major problem for security alarm transmissions going to a monitoring station. 

Complete Security Systems offers a Radio transmission system that is very reliable and not subject to internet congestion or broadband outages. You may consider adding a backup radio if you are not considering switching over to a Broadband phone service at this time for added security. If your phone lines are cut the monitoring station will still be alerted of any alarms through the backup radio.